Don't Talk Yet

You became a nurse to help people.

You spent years earning your degree, passing boards, building experience, and caring for patients. The last thing you expected was to receive a complaint from the Board of Nursing.

But when that complaint arrives, what you do in the first 72 hours can significantly impact the outcome of your case.

Many nurses make the same mistake. They panic. They start explaining. They answer questions without understanding the investigation. They trust that if they are honest, everything will work out.

Unfortunately, that is not always how the process works.

Don't Talk Yet was created by Danni Owens, FNP, LNC, a nurse practitioner who personally experienced a Board of Nursing investigation. This course provides the information every nurse and nurse practitioner should have before responding to a complaint, investigator, or Board representative.

You will also earn 3 ANCC-accredited contact hours while learning how to better protect the license you worked so hard to earn.

Inside this course, you'll learn:

• Where Board complaints really come from, including patients, former employees, coworkers, and competitors

• What happens after a complaint is filed and what investigators are looking for

• How to handle the first phone call from the Board

• Why your initial response can help or hurt your case

• Common mistakes that place nurses at greater risk during an investigation

• Why your malpractice insurance attorney may not be enough to protect your license

• How to find an experienced license defense attorney in your state

• Steps to protect your records, your reputation, your career, and your peace of mind

This course is designed to help you make informed decisions during one of the most stressful events of your professional life.

When the Board calls, your first instinct may be to explain yourself.

Don't.

Take the course first.

Don't Talk Yet.